1. Eligibility Requirements

• Minimum age: 21 years
• Valid Indian Driving License (minimum 1 year old)
• Foreign nationals must provide Passport copy, Valid Visa & IDP
• Original documents required at pickup

2. Booking & Payment Policy

• 100% advance payment required
• Prices may vary during Peak Season (Oct–Jan), Long Weekends, Christmas, New Year & Sunburn Festival
• Booking confirmed only after payment receipt
• Company may cancel booking for incorrect details

3. Security Deposit (Refundable)

• Mandatory before vehicle handover
• Refund within 24–72 hours after inspection
• Deductions for damages, fines, sand cleaning, fuel shortage or late return

4. Vehicle Usage Policy (Goa Rules)

• Only registered driver allowed
• Strictly NO drunk driving
• No racing, stunts or rash driving
• No off-road or beach driving
• No restricted forest/coastal zones
• No taking vehicle outside Goa without permission
• No sub-renting

5. Fuel Policy

• Return vehicle with same fuel level
• Fuel shortage charged at market rate + service charge

6. Late Return Policy

• 1-hour grace period
• After grace period → Full day charge
• Extensions subject to availability & advance payment

7. Accident & Damage Policy

• Inform company immediately
• Police report if required
• Minor damages charged as per repair cost
• Major damages subject to insurance deductible
• Negligence or drunk driving fully chargeable

8. Breakdown Assistance

• 24/7 roadside assistance within Goa
• Mechanical failures covered
• Negligence-related damage not covered

9. Cleanliness Policy

• Excess sand may attract cleaning charges
• Smoking penalty applicable
• Interior damage charged separately

10. Traffic Fines & Challans

• Customer responsible for all traffic fines & towing charges
• Pending challans may be deducted from deposit

11. Cancellation Policy

• 48+ hours → 90% refund
• 24–48 hours → 50% refund
• Less than 24 hours → No refund
• No-show → No refund
• Peak season bookings may be non-refundable

12. Vehicle Condition

• Inspect vehicle at handover
• Photos/videos recommended
• Return vehicle in same condition

13. Force Majeure

• Company not liable for natural calamities, monsoon flooding, road closures or government restrictions

14. Jurisdiction

All disputes subject to Goa jurisdiction only.

Company Rights